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FAQ

Q: Is my purchase secure?

A: Yes, purchasing from Edge is completely safe. We use an encrypted server for all transactions and your information will never be shared.


Q:
What is the difference between Edge cigarettes and traditional cigarettes?

A: Edge cigarettes do not contain the tar, ash or smell associated with traditional cigarettes.


Q: What makes Edge better than other E-Cigarette?

A: Edge is the best E-Cigarette available because of our unique flavors, innovative portable charger pack, and the best value for your money.


Q: Does Edge Produce smoke?

A: No, Edge E-Cigarettes produce an odorless water vapor that dissipates in seconds.


Q: How big is the electronic cigarette?

A: Edge E-Cigarette is roughly the same size as a traditional cigarette.


Q: Who should use Edge?

A: Edge is for smokers 18 years of age or older and is an alternative to traditional cigarettes. Edge is not and should not be used as a quit-smoking device. Smokers who want to enjoy smoking anywhere. People who work in non-smoking environments and have a habit of smoking. Smokers who want to indulge in their habit without the harmful side effects. Smokers who are at least 18 years old or the age of majority within your region.


Q: Who should not use Edge?

A: People who do not have a habit of smoking. People who are sensitive to nicotine or any other ingredient contained in the cartridge. People who are under the age of 18 years old or the age of majority within their region. Pregnant or breast feeding women.


Q: Why is the light on the end of the cigarette blue?

A: The tip of the Edge E-Cig is blue to ensure bystanders do not confuse our product with a traditional cigarette.


Q: To what countries do you ship?

A: Edge purchases may only be shipped to US residence.


Q: Orders are usually received in 2-4 business days.

A: Time frames may vary based on product availability and region shipped to.


Q: Can I really smoke Edge anywhere?

A: Yes, Edge E-Cigarettes do not fall under the laws governing where tobacco products may or may not be used.


Q: What are the ingredients in e-liquid?

A: Edge cartridges contain nicotine in levels of high, low and no nicotine, propylene glycol, tobacco flavoring, and other flavoring ingredients. These cartridges come in various flavors and nicotine levels to satisfy the needs of a variety of smokers. Propylene glycol is a water-based ingredient found in many wines, toothpaste, cough syrup and mouthwash. The ingredients have been tested and certified by SGS, ROHS and the Yunnan Center for Disease Control and Prevention.


Q: How long does each cartridge last?

A: Edge cartridges are rated for 80-100 mouthfuls. Each full cartridge contains 16mg of nicotine compared to 20mg of a traditional pack of cigarettes.


Q: How long does each battery last?

A: A fully charged battery will last the average user 2 cartridges.


Q: How do I know when the battery needs recharging?

A: Your Edge battery will blink 20 times when it needs to be recharged.


Q: How long does it take to recharge a battery?

A: To fully recharge a battery takes approximately 1 hour.


Q: What parts of Edge are recycled?

A: The plastic cartridges are made from recycled plastic.


Q: Is Edge available for purchase anywhere else?

A: Yes, at any participating retailer.